PRIVACY POLICY (DENTTECHNICIAN)
1. Introduction
This Privacy Policy explains how DentFixr collects and uses information from Technicians.
2. Information We Collect
a. Personal & Business Information
- Name
- Phone number
- Address
- Business details (if applicable)
b. Verification Data
- Government-issued ID
- Certifications/licenses
c. Payment Information
- Bank account or payout details
- Processed securely via providers like Stripe
d. Service Data
- Job history
- Customer interactions
- Ratings and reviews
e. Technical Data
- IP address
- Device information
- Platform usage
3. How We Use Information
We use your data to:
- Create and manage your account
- Facilitate job matching and bookings
- Process payments and payouts
- Monitor performance and quality
- Ensure platform security
4. Sharing of Information
We may share your data with:
- Customers (limited profile details)
- Payment processors (e.g., Stripe)
- Legal authorities when required
We do not sell your data.
5. Data Security
We implement appropriate safeguards to protect your data, but no system is completely secure.
6. Data Retention
We retain Technician data:
- For operational purposes
- To comply with legal and tax obligations
- For dispute resolution
7. Your Rights
You may:
- Access your personal data
- Request corrections
- Request account deletion (subject to legal obligations)
8. Cookies & Tracking
We use cookies for:
- Platform functionality
- Analytics
- Performance improvement
9. Third-Party Services
We are not responsible for third-party services integrated into the Platform.
10. Children’s Privacy
The Platform is not intended for individuals under 18.
11. Policy Updates
We may update this Privacy Policy at any time. Continued use of the Platform indicates acceptance of the updated policy.
12. Contact Information
PRIVACY POLICY (CUSTOMER)
Effective Date: 16th April 2026
Last Updated: 16th April 2026
1. Introduction
DentFixr (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.
2. Information We Collect
a. Personal Information
- Full name
- Email address
- Phone number
- Address / location
b. Vehicle & Service Data
- Vehicle make and model
- Damage details
- Uploaded images/videos
- Service history
c. Payment Information
- Processed via third-party providers such as Stripe
- We do not store full card details
d. Technical & Usage Data
- IP address
- Device type
- Browser details
- Usage patterns
3. How We Use Information
We use collected data to:
- Match you with Technicians
- Process bookings and payments
- Improve platform performance
- Provide customer support
- Send updates and notifications
4. Legal Basis for Processing
We process your data based on:
- Contractual necessity (service delivery)
- Legitimate business interests
- Legal obligations
5. Sharing & Disclosure
We may share your data with:
- Technicians (to fulfill services)
- Payment processors (e.g., Stripe)
- Service providers (hosting, analytics)
- Legal authorities when required
We do not sell personal information.
6. Data Security
We implement industry-standard safeguards, including:
- Encryption
- Secure servers
- Access controls
However, no system is completely secure.
7. Data Retention
We retain data:
- As long as necessary for services
- To comply with legal obligations
- For dispute resolution
8. Your Privacy Rights
Depending on applicable laws (including U.S. state privacy laws), you may:
- Request access to your data
- Request correction or deletion
- Opt out of marketing communications
Requests can be submitted via email.
9. Cookies & Tracking Technologies
We use cookies to:
- Improve user experience
- Analyze usage
- Personalize content
Users may control cookies via browser settings.
10. International Data Transfers
If applicable, your data may be transferred and processed outside your jurisdiction, including the United States.
11. Third-Party Links
We are not responsible for the privacy practices of third-party websites linked on the Platform.
12. Children’s Privacy
Our services are not intended for individuals under 13 years of age. We do not knowingly collect such data.
13. Changes to Privacy Policy
We may update this policy periodically. Continued use of the Platform indicates acceptance of changes.
